Hospitality
Coastline Hotel
Booking-ready site with an AI concierge that answers guests and captures reservations around the clock.
Result: +41% direct bookings
Back to portfolio
The challenge
Coastline Hotel needed to turn online attention into booked, paying customers — without adding headcount. Enquiries were slow to answer and easy to lose, and the old site didn't reflect the quality of the business.
What we built
A fast, custom platform with an AI assistant at the front and automation behind it — so every visitor gets an instant response and every lead flows straight to the team. Analytics made the impact visible from week one.
The result
Within the first quarter, Coastline Hotel saw +41% direct bookings — with less manual work for the team and a platform they fully own.
What we delivered
- Custom-coded, fully responsive platform
- AI assistant trained on the business
- Lead capture with instant notifications
- Analytics dashboard for the whole team